Privacy Policy

This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your information.

Welcome

1. DATA PROTECTION/PRIVACY POLICY

Any personal information collected in relation to the use of this website will be held and used in accordance with our Privacy Policy, which is available on our Site. Reown ltd stores the address and might use it for commercial purposes as detailed below.

This Privacy policy between Reown Limited (hereinafter referred to as Reown) and you, constitutes our commitment to your privacy on our websites, administrative records, and social media platforms. We respect your privacy & value your trust.

This Privacy Policy provides you with details about the manner in which your data is collected, stored & used by us. You are advised to read this policy carefully. After going through the below details, you expressly give us consent to use & disclose your personal information in accordance with this Privacy Policy. If you do not agree to the terms of the policy, please do not use or access Reown website and mobile applications. Kindly ensure to review the policy periodically since it can change without any prior notification.

In this Privacy Policy: Services means services as defined under the Terms of Use. Site means the websites, mobile apps, mobile sites, or other online properties through which we offer our Services

What data do we collect about you?

1. DATA PROVIDED THROUGH DIRECT INTERACTIONS

Information provided through the contact form on the Site When you fill the contact form as available on our Site we may collect the

following information about you:

  • Car Brand
  • Car Model
  • Car Year
  • Car Variant/Trim
  • Car Mileage
  • License Plate
  • Contact Number
  • Contact Email
  • Contact Name
  • Contact Name
  • Location of preference
  • Time of preference

2. DATA WE COLLECT AUTOMATICALLY WHEN YOU USE OF OUR SERVICES

When you interact with our Site or use our Services, we automatically collect the following information about you:

LOCATION INFORMATION

Depending on your device permissions, if you opt to locate the nearest service centre, we automatically collect and process information about your actual location. We use various technologies to determine location, including IP address, GPS, Wi-Fi access points, and mobile towers. Your location data allows you to see service centres near you and helps in suggesting service centres near you.

COOKIES AND SIMILAR TECHNOLOGIES

We use cookies to manage our users’ sessions, store your preferences language selection and deliver you relevant advertisements. Cookies are small text files transferred by a web server to the hard drive of your device. Cookies may be used to collect the date and time of your visit, your browsing history, your preferences, and your username. You can set your browser to refuse all or some cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our Services/Site may become inaccessible or may not function properly.

Why do we process your personal information?

We will only use your data when the law allows us to. Most commonly, we will use your data in the following circumstances:

  • Where we need to perform the contract, we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests to improve our Services and to provide you a safe and secure Site.
  • Where we need to comply with a legal or regulatory obligation.
  • To resolve disputes, to customize your experience to your unique user preference.
  • To communicate with you updates, detect and protect us against error, fraud, and other criminal activity.
  • Enforce our terms and conditions.
  • Verify your identity.
  • To troubleshoot issues, you may come across while using our service

In certain circumstances, we may also process your data based on your consent. If we do this, we will let you know the purpose and the category of personal data to be processed at the time we seek your consent.

We have set out below a description of the ways we use your data and the legal basis we rely on to do so. We have also identified what our legitimate interests are where appropriate.

FOR PROVIDING ACCESS AND DELIVERING SERVICES THROUGH OUR SITE

  • We use your phone number as provided by you in the contact form to schedule an appointment for physical inspection and to provide recommendations to you about our Services that may be of interest to you.
  • We process the above information for the adequate performance of our contract with you and on the basis of our legitimate interest in undertaking marketing activities to offer you Services that may be of your interest.

FOR LOCATING THE NEAREST SERVICE CENTRE FOR YOU

Depending on the device permissions, your location data allows us to show you the nearest service centre.

We have set out below a description of the ways we use your data To auto fill-in the contact form

We use cookies and similar technologies to store details provided by you in the contact form. We hold the information in a session cookie so that we can improve your experience on the site. Should you, for example, forget to fill in parts of a form when submitting a form, we can auto-fill the values for those fields that have already been filled in by you, thereby reducing the number of fields you need to amend or fill in. This information is stored only in your browser and is destroyed once your browser is closed.

How will we inform you about changes in our privacy statement?

COMMUNICATION AND MARKETING

We will communicate with you by email, SMS, call, or in-app notification in connection with our Services/Site in relation to our Services. As it is imperative for us to provide you such transactional messages you may not be able to opt-out of such messages.

You may receive marketing communications from us if you:

  • have requested such information from us;
  • use our Site or Services;
  • provided us with your details when you entered a competition;
  • registered for a promotion.

Who do we share your data with?

We may have to share your data with the parties set out below for the purposes set out in the section above.

CORPORATE AFFILIATES

– we may share your data with our group of companies who help us in providing business operation services such as product enhancements, customer support, and fraud detection mechanism.

THIRD-PARTY SERVICE PROVIDERS:THIRD-PARTY SERVICE PROVIDERS:

We use third-party service providers to help us deliver certain aspects of our Services.

We conduct thorough checks on our third-party service providers and require them to respect the security of your data and to treat it in accordance with the law. We do not allow them to use your data for their purposes and only permit them to process your data for specified purposes and in accordance with our instructions.

ADVERTISING AND ANALYTICS PROVIDERS:

In order to improve our Services, we will sometimes share your non-identifiable information with analytics providers that help us analyze how people are using our Site/Service. We share your information with them in a non-identifiable form for monitoring and reporting the effectiveness of the campaign delivery to our business partners and for internal business analysis.

LAW ENFORCEMENT AUTHORITIES, REGULATORS, AND OTHERS:

We may disclose your data to law enforcement authorities, regulators, governmental or public bodies, and other relevant third parties to comply with any legal or regulatory requirements.

We may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your data in the same way as set out in this privacy statement.

TECHNICAL AND ORGANISATIONAL MEASURES AND PROCESSING SECURITY

All the information we receive about you is stored on secure servers and we have implemented technical and organizational measures that are suitable and necessary to protect your data. We continually evaluate the security of our network and adequacy of our internal information security program which is designed to (a) help secure your data against accidental or unlawful loss, access or disclosure, (b) identify reasonably foreseeable risks to the security of our network, and (c) minimize security risks, including through risk assessment and regular testing. In addition, we ensure that all payment data are encrypted using SSL technology

Please note, despite the measures we have implemented to protect your data, the transfer of data through the Internet or other open networks is never completely secure and there is a risk that your data may be accessed by unauthorized third parties.

LINKS TO THIRD-PARTY WEBSITES

Our Platform may contain links to third-party websites or apps. If you click on one of these links, please note that each one will have its privacy policy. We do not control these websites/apps and are not responsible for those policies. When you leave our Platform, we encourage you to read the privacy notice of every website you visit.

CONTACT

For any additional information pls contact us on (email)

GOVERNING LAW

This Privacy Policy is made in substantial conformity with the relevant and applicable provisions of Nigeria Data Protection Regulation (2019) and other relevant Nigerian laws, regulations, or international conventions applicable to the Federal Republic of Nigeria.

We are committed to keeping your information safe.

The provisions in the terms and condition for use is also applicable to this privacy policy

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